Increase Outbound Answer Rates

For outbound phone calls, Regal has a number of levers to increase your answer rates:

  • Spam Remediation - Avoid your outbound calls appearing as "Spam Likely" on your customer's cell phone
  • Branded Caller ID & Call Logo Branding - Automatically display your brand name or logo on your customer's cell phone when they receive your call
  • Local Presence - Automatically call from an area cost that matches the customer's area code
  • Dynamic Phone Number Inventory Management (leveraging our outboundANI integration) - automatically dial from the optimal phone number for each dial based on real-time analytics

Note: for the last 2 options, you'd need to use Regal as the dialer.