List Routing Skills

API Details

Lists the routing skills that agents of the brand can have. A routing skill is only a name. Assign them to an agent with the skills field of the update agent endpoint. These are the routing skills that agents have, and that queues and routing rules use, not Copilot skills.

Rate Limit

Limit TypeValue
Requests per second10

If you exceed this limit, you will receive a 429 Rate Limit Exceeded response.

Query Params
string

Pagination cursor from a previous response's nextCursor.

integer
1 to 100
Defaults to 25

Maximum number of items to return per page. Defaults to 25, capped at 100.

Responses

400

Invalid query parameters (e.g. invalid size).

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